In today’s hyper-connected, highly technological workplace, co-worker relationships are more important than ever. As it turns out, we depend on each other to enjoy our own work. A recent Gallup poll found that 30 percent of employees have a best friend at work, and these employees are seven times as likely to be engaged employees who give you their best.
1. Listen up. Dale Carnegie’s 7th Human Relations principle is: “Be a good listener. Encourage others to talk about themselves.” An easy way to improve camaraderie is to simply lend an ear. Some people just need to get a few things off of their chests. By actively listening, which is a sign of emotional intelligence, you can better understand your co-worker’s predicament and offer words of wisdom.
In his bestselling book, How to Win Friends and Influence People, Dale Carnegie wrote: “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” Listening to what co-workers have to say demonstrates that you are interested in and care about them. While listening is a little act, it pays huge dividends in terms of building trust and relationships. Sometimes people just want to have a voice rather than find a solution, so listen to determine whether they want your advice or just need to talk.
2. Offer to help a co-worker when he or she is OOO (out of the office). Everyone knows how stressful taking time off from work can be, whether it’s to vacation or recover from an illness. Offering to help cover for your co-worker while he or she is away shows that you care about the person instead of being competitive with them. Ralph Waldo Emerson said: “The only way to have a friend is to be one.” Think about how you would like a co-worker to help while you are off from work—and offer similar support. As a bonus, the next time you are out of the office, you most likely will have someone to willingly support you.
3. Value others’ time. Everyone is limited on time, so make every effort to attend meetings promptly and prepared. If you believe that an email would address the reason for scheduling the meeting in the first place, send an email to the would-be attendees with the necessary info and close with an offer to discuss the subject further if need be. Showing that you value others’ time reinforces trust and respect.
4. Appreciate and respect others. The other person is important. You have little to gain if you choose to deny this. Your relationships with co-workers are essential to doing your work—especially if you want to do that work well.
People are much more than simply what their job description implies. You are able to learn from others’ experiences. Begin to foster the possibilities by employing some of the following Dale Carnegie® Human Relations Principles:
Invest in building better relationships at work. The dividends can be a successful career and an enjoyable life.
For more ideas on improving leadership, communication, teamwork, sales, employee engagement, and organizational performance, visit www.dalecarnegie.com, or contact Dan Handley at firstname.lastname@example.org, or call 989-799-7760 or 1-800-518-3253.•